Effective Date: 01/07/2025
At EAWC Pty Ltd, trading as Elements Aesthetics and Wellness Co (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, https://staging.elementsco.com.au, or use our services. Please take a moment to read this document to understand how we handle your personal data.
1. Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
- Create an account
- Book an appointment
- Make a purchase
- Subscribe to a newsletter
- Contact us through our website or social media
This information may include your:
- Full name
- Email address
- Postal address
- Phone number
- Payment details (processed securely through third-party providers)
Automatically Collected Information
When you browse our website, we may automatically collect non-personal data such as:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Referring websites
This helps us understand how visitors use our site and improve user experience.
2. How We Use Your Information
Personalised Experience & Communication
Your information helps us:
- Provide tailored services and recommendations
- Respond to inquiries or customer service requests
- Send appointment reminders, service updates, or promotional offers (you can opt out anytime)
Order & Appointment Processing
We use your personal information to:
- Process payments securely
- Manage bookings and appointments
- Deliver services and products efficiently
Site Improvement & Analytics
Non-identifiable data helps us improve website functionality, monitor site performance, and enhance service offerings based on visitor trends and feedback.
3. Sharing Your Information
We respect your privacy. We do not sell, rent, or trade your personal data to third parties. Your information may be shared with trusted third-party providers only when necessary to:
- Process payments
- Fulfill appointments or orders
- Deliver marketing services (with your consent)
- Comply with legal obligations
All third-party service providers are required to keep your information confidential and secure.
4. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or updates to your information
- Request deletion of your data, where legally applicable
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at [email protected]
5. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information. While we strive to protect your data, no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Updates to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated “Effective Date.” We encourage you to review it periodically to stay informed about how we protect your information.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at:
Elements Aesthetics and Wellness Co